What Annoys High-Level Members at Cultural Organizations? (DATA)

Here are the top-five things that visitor-serving organizations do that annoy high level members the most... And the interesting Read more

Six Concepts that Visitor-Serving Organizations Confuse at Their Own Risk

For the sake of the future of cultural organizations, let's stop mixing up these terms.  There’s a good amount of Read more

Combating Case Study Envy Within Museums And Cultural Organizations (DATA)

Bad things happen to good organizations when conference attendees leave their thinking caps at home. Industry conferences can provide Read more

Point of Reference Sensitivity in Visitors: How It Affects Your Cultural Organization And What To Do About It

Data suggest that it's good to to be the first organization that someone visits... but what if yours is Read more

Millennial Data Round Up: What Your Cultural Organization Needs To Know

This is what you need to know in one, single post. Millennials are a hot topic. While I consider "millennials" Read more

Experiencing Millennial Discussion Overload? Here Are Four Things to Remember

Cultural organizations need to reach millennials and that means talking about it – but that talk doesn’t make other Read more

Jeffrey Deitch

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