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- Hi, I’m Colleen DilenschneiderI’m the Chief Market Engagement Officer of a market research firm called IMPACTS. I work with cultural executives to ensure the relevance and financial success of their visitor-serving organizations. Data comes from IMPACTS client work, company monitoring of 224 visitor-serving organizations in the US, and (mostly) the National Awareness, Attitudes, and Usage Study.Fast Fact Videos for Cultural ExecutivesTopic searchLatest Tweets